Exercises complete but not saving?

If you are finding that your students are complaining that they've completed exercises, but the scores are not saving, then it is mostly probably one of the following problems.  

Check that you are running the latest version of browser and Flash Player application.  For instructions on checking applications versions, please see:  Checking Application Versions

If the applications are up-to-date, and Internet Explorer is the default browser, check that LiteracyPlanet.com has not been added to the Compatibility View list in Internet Explorer.  For instructions, please see:   Remove LiteracyPlanet.com from Compatibility View settings.


If you require further assistance, please contact LiteracyPlanet Support.