Clearing browser data


  1. In the browser bar, enter:
  2. Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).

    From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.

  3. Click Clear browsing data.



  1. From the Tools or History menu, select Clear Recent History.
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Click the down arrow next to "Details" to choose which elements of the history to clear. Click Clear Now.


Internet Explorer 8 and higher

  1. From the Tools or Safety menu, select Delete browsing history...
  2. Deselect Preserve Favorites website data, and select: 
    • Temporary Internet files or Temporary Internet files and website files
    • Cookies or Cookies and website data
    • History
  3. Click Delete.

Also, please try the steps here:  Pages Not Loading 


  1. From the Safari menu, select Reset Safari or Clear History And Website Data (depending on version of Safari being used) .. .

  2. From the menu, select the items you want to reset, and then click Reset. As of Safari 5.1, Remove all website data covers both cookies and cache.